Refund Policy
🛍️ KJP Collectibles Refund Policy
At KJP Collectibles, we take pride in offering authentic sports cards and memorabilia to collectors and fans alike. We understand that trust and transparency are essential in the collectibles market, and our refund policy reflects that commitment.
🔄 Refund Eligibility
Refunds may be granted under the following circumstances:
Item not as described: If the product received differs significantly from the listing (e.g., incorrect player, wrong condition, or misrepresented authenticity).
Shipping damage: If your item arrives damaged due to carrier mishandling.
Lost in transit: If the shipment is confirmed lost by the carrier and not delivered.
🚫 Non-Refundable Situations
We do not offer refunds for:
Buyer’s remorse or change of mind.
Disputes over subjective grading (e.g., perceived condition vs. listed condition).
Items marked “Final Sale,” “No Returns,” or “Sold As-Is.”
Digital collectibles or NFTs.
📦 Return Instructions
To request a refund:
Contact us at kjpcollectibles@gmail.com within 7 days of delivery.
Include your order number, photos of the item, and a description of the issue.
If approved, return the item in its original packaging within 14 days.
Return shipping is the buyer’s responsibility unless the item was damaged or misrepresented.
💳 Refund Method
Refunds will be issued to your original payment method within 5–10 business days after we receive and inspect the returned item
Original shipping costs are non-refundable unless the return is due to our error.